Checks / troubleshooting:
1. Is the media loaded outside the printing
range (not placed in the center or the width is
smaller than the minimum width)?
2. Is P EDGE Sensor securely installed?
3. Are there taint or any foreign substances on
the surface of Platen and P EDGE Sensor?
4. Is the cable of P EDGE Sensor connected
securely?
5. Is the cable of P Rear Sensor connected
securely?
6. Check the sensitivity of the sensor in “Sen :
EdgeAD” in the self-diagnosis function.
7. Does the media in use have low
reflectance?
8. Is CR_FFC obliquely inserted?
9. P_EDGE sensor may be damaged.
10. CR_FFC may be damaged.
11. CR board may be damaged.
12. MAIN board may be damaged.

Recommended actions:
Instruct the user how to load media.